website FAQ

 

How do I get started on making a web site?

I can't find the answer here, now what?

What do I need to know about my web site?

What else do I need to get my web site started?

Do you offer assurance or guarantee to your services?

How good are you guys? Do you have many years of experience in web sites?

Why choose us?

I'm located in another City/State/Country. Can we still hire your servies?

How do I register a domain name?

I'm located in another City/State/Country, can I still host my site with you?

What is involved in web design of my web site?

Do web sites need maintenance?

How much do you charge for web maintenance and do I need it for my web site?

How much do you charge for your services?

Why can't I see new changes in my web page?

Is that all I have to know about web sites?

 

How do I get started on making a web site?

- Get started by reading our faq thoroughly. If you encounter any problem, we are here to help. Contact our web professionals

 

I can't find the answer here, now what?

- You can contact us via email about web design, price quote or time frame of your project. We strive to respond to your email within the day! Alternatively, you can call/fax us at our land line at (618) 9262 0471

 

What do I need to know about my web site?

- You just need to have a concept and what you want for your web site. Our web professionals will handle the web design and programming of your web site.

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What else do I need to get my web site started?

- Nothing else is needed from you, other than getting your concept ready to explain to our web professional.

 

Do you offer assurance or guarantee to your services?

- Yes. We offer our services on a monthly basis and if you are uncomfortable with our services, you can cancel your on-going payment with us at anytime. Past payments that have been made to us are however unrefundable.

 

How good are you guys? Do you have many years of experience in web sites?

- A few of our web professionals have been doing web sites and software programming for 12 years! The rest of us are either talented with a few years of web experience, or very, very talented! Every individual is hand picked and is one of the best in his/her field.

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Why choose us?

- We are a new web design company with many talents and we are able to manage individual projects efficiently. You will not be redirected to a receptionist who has no clue to your project at all! You will be communicating directly with your assigned project consultant via email or phone for better response time and efficiency. We do not believe in receptionists or call backs at all. All of our past clients have turned regulars and this shows that we must be doing a good job so far.

 

I'm located in another City/State/Country. Can we still hire your servies?

- Not at all! We have international clients who are having their web sites done by us. We communicate via email on a daily basis and we always managed to respond to them within the day. As long as you can speak English and have internet access or phone, there will not be problem in communicating your needs to us!

 

How do I register a domain name?

- You can choose to register a domain name yourself or our web professional can find the most appropriate domain name for you. It is best to leave domain name registration to us because we can choose a sticky and successful domain name for your web site!

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I'm located in another City/State/Country, can I still host my site with you?

- Yes. We do web hosting in Australia, as well as many countries. Depending on where your business is located in which country, we will allocate your web site to specific regions. They will be handled by our web hosting admin which is located in Australia and US.

 

What is involved in web design of my web site?

- There are many aspects to getting a good web design. Just having a web site doesn't mean that your web site is ready for publicity. Fundamentally, you need a user-friendly web site that sells to your online audience.

 

Do web sites need maintenance?

- Yes. If you want your web site to have the latest information and appeal to more people, your web site has to show the latest information and changes to keep up with the online world. It will not do any good to your web site if you have outdated information!

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How much do you charge for web maintenance and do I need it for my web site?

- We charge a yearly maintenance fee of 800 AUD for your web site maintenance and we will update minor changes to your web site whenever you need! It makes it easier if you are just an email or phone call away to get changes done to your web site. Your requests will be fulfilled by the end of the day!

 

How much do you charge for your services?

- We charge an hourly rate of 50 AUD per hour and if your project is a comprehensive project, we recommend you our services on a monthly basis of 2000 AUD. That will mean we are doing your web site for much less than our hourly rate of 50 AUD because we like to spend more time and effort on your web site! We are serious professionals and we like to provide the best work for our clients! Many of our clients are hanging on to this option because they have seen what we can do and our high commitment level.

 

Why can't I see new changes in my web page?

- Click on Refresh button in your web browser and you will see the changes made to your web page.

 

Is that all I have to know about web sites?

- Yes. If you have read and understood the whole FAQ, it is a good start. If you have any query regarding your web site, feel free to contact us. We will be more than happy to answer each and every of your questions.

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Useful links
- web hosting explained
- database 101
- useful computer tips.